GetHuman749131's customer service issue with Metro PCS from June 2018
21 views | 389 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman749131's odds
Strength in numbers! Companies respond better when others are watching.
Try having Metro PCS call you again?
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman749131's own words
I been with metro pcs for years last week my phone went dead so I went to the local metro store in Daly city cal and bought another Samsung Jr * .. At the end of the purchase I said oh I'll need a screen saver , your employee said oh this model all ready has one no need to purchase another... with in days it was scratched up so I went back to your store and explained to your employee same one that sold me the phone and he told me that was my fault ... And was rude I just walked out of your store that was yesterday ,Sunday at around **.**.. I've had screen savers that lasted the life of the phone and never had to change one ...but what really got me was the rudeness of your employee his I don't give a **** about your problem.... And buy a screen saver then it's your problem the was you handle the phone .... *Sincerely *Ron Goldman **** *** ******Also metro pcs. As called me twice and first time call got dropped, and she didn't try to reconnect, second time picked up phone no one was there .**Starting to wonder about metro pcs ,customer service... over **hrs since I first called with my problem..
GetHuman749131 did not yet indicate what Metro PCS should do to make this right.
Because my bill is payed on time never late , and the last year I've been paying * months at time so I don't have to worry about making a trip to the local store...
I have an issue with Metro PCS too
How GetHuman749131 fixed the problem
We are waiting for GetHuman749131 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Metro PCS customer problems.