scammed into purchasing a phone i did not need and cannot return it because they said i...

GetHuman-bakerctn's customer service issue with Metro PCS from May 2018

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The issue in GetHuman-bakerctn's own words
scammed into purchasing a phone i did not need and cannot return it because they said it was an upgrade. Cannot access any of my old phones files and they said they had transferred it. Went back in today and was treated horrible by Fabila the assistant manager. Very rude to me. She even turned a speaker on and started to play loud music. I asked her to turn it off, but she refused. I am contacting the Better Business Bureau in our town to complain about your services. I want my money back for a phone I cannot work.
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Metro PCS

Customer service issue
Reported by GetHuman-bakerctn
May 20th, 2018 - 6 mons ago
I have an issue with Metro PCS too
Fixed
Seen by 5 customers so far
Similar issue to 267 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman-bakerctn started working on this issue
May 20th 5:22pm
GetHuman-bakerctn indicated the issue is not fixed yet.
May 21st 8:05am
GetHuman-bakerctn indicated the issue is not fixed yet.
May 21st 6:38pm
GetHuman-bakerctn indicated the issue is not fixed yet.
May 23rd 8:40pm