I was advised my first and second month bill would be waived due to a promotion. I purc...

GetHuman675779's customer service issue with Metro PCS from May 2018

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The issue in GetHuman675779's own words
I was advised my first and second month bill would be waived due to a promotion. I purchased a phone from metro and transferred the same number from previous phone carrier which was boost on April ** I called to metro pcs on ** ave bethony located at Town center I was told the bill can not be waived because the promotion was started on the ** of April now my phone service will be interrupted because I was lied to I don't appreciate it and I'm very upset as a customer with metro and the customer service rep was rude and horrible to me she didn't even bother to helping will like to switch back to boost unless u can help me
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Metro PCS

Customer service issue
Reported by GetHuman675779
May 11th, 2018 - 10 mons ago
I have an issue with Metro PCS too
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Seen by 3 customers so far
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Timeline
GetHuman675779 started working on this issue
May 11th, 2018 4:30pm
GetHuman675779 shared this issue with friends on Facebook
May 11th, 2018 4:33pm