I want to talk to a live rep. I paid my bill over the phone this morning with my debit...

GetHuman631301's customer service issue with Metro PCS from April 2018

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The issue in GetHuman631301's own words
I want to talk to a live rep. I paid my bill over the phone this morning with my debit card and it took the money, now metro have a hold on my money as for what my bank says and it's not giving me credit like I didn't pay my phone bill, I am so fustrated right now my mother had a stroke yesterday I don't want any extra stress and the fustrated part I can't talk to anyone I'm just about to change companies.
GetHuman631301 did not yet indicate what Metro PCS should do to make this right.
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Metro PCS

Customer service issue
Reported by GetHuman631301
Apr 26th, 2018 - a yr ago
I have an issue with Metro PCS too
Not resolved
Seen by 6 customers so far
Similar issue to 46941 others
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Items needed
8 Digit PIN
Phone number
Name on account
GetHuman631301 started working on this issue
Apr 26th, 2018 4:12pm