my phone shut off by it self and restarted it self - listening to music - i didn't tou...

GetHuman-mystican's tech support issue with Metro PCS from April 2018

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The issue in GetHuman-mystican's own words
listening to music ... my phone shut off by it self and restarted it self
i didn't touch the button to turn off the phone
what can i do to fix that
I have an issue with Metro PCS too
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Metro PCS

i have metro pcs and the phone i have is a samsung galaxy j* prime phone
tech support issue
Reported by GetHuman-mystican
Apr 24th, 2018 - 7 mons ago
I have an issue with Metro PCS too
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Seen by 2 customers so far
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GetHuman-mystican started working on this issue
Apr 24th 3:43am