had to switch back plan. need a new phone but dont have te to file claim and all the ca...

GetHuman600614's Pay my bill issue with Metro PCS from April 2018

Help with my Metro PCS issue
The issue and preferred resolution, in GetHuman600614's own words:
move and have service, switched to lower plan for my data never used on a page that loaded ... had to switch back plan. need a new phone but dont have te to file claim and all the calls to MetroPCS. resulted in no reason $** bill. that is impossible to pay with the work I'm still missing cause of the phones issues.
i need a new phone through insurance but not the same one . one of equal value.
get a claim filed and be able to pick up a new phone samsung j* at a store near me. the rediculous balance dropped. I am actually able to make a ** dollar payment for the month and need tge rest rewarded. for my h***le and then hard****ps of which I have been working through, dealing with this issue since last November....
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Metro PCS

lg k**vplus, metropcs, *g $*** montg plan
Pay my bill issue
Reported by GetHuman600614
Apr 16th, 2018 - 3 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 3 customers so far
Similar issue to 7626 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman600614 started working on this issue
Apr 16th 6:11pm
GetHuman600614 indicated the issue is not fixed yet.
Apr 16th 6:21pm
GetHuman600614 reviewed the items needed
Apr 16th 6:22pm
GetHuman600614 indicated the issue is not fixed yet.
Apr 16th 7:21pm