I am new to Mercari and was trying to buy something on app - would not let me get pa...

GetHuman-sldegroo's customer service issue with Mercari from June 2020

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The issue in GetHuman-sldegroo's own words
I am new to Mercari and was trying to buy something on app - would not let me get past address emailed as requested also screen shot as requested then saw email that said was resolved- of course wasn't and so went on computer and ordered next *I know my acct has been suspended - now I have tried * times to get someone on the phone and no one is answering - this is terrible customer service! Why is there a phone number if you just get a recording to leave a message AND email -nothing that says a representative will call ! I would like to speak to a person since emailing has gotten me nowhere my number ***-***- ****

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Mercari

Customer service issue
Reported by GetHuman-sldegroo
Jun 9th, 2020 - a year ago
Not resolved
Seen by 17 customers so far
Similar issue to 5483 others
0 customers following this

Timeline

GetHuman-sldegroo started working on this issue
Jun 9th, 2020 8:26pm

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