Can't find my login is confusing me and takes me to an empty profile with o...

GetHuman-chinavan's customer service issue with Mercari from May 2020

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The issue in GetHuman-chinavan's own words
Can't find my login is confusing me and takes me to an empty profile with one purchase and no sales no money in my account and I have at least over ** ** ** if not more items posted for sale and have made * sales and had every penny I ever sold in my account online at around $*** . The last time I operated the ap was before my car was stolen with my phone in it which was why I have not been able to use it and I had sent a gucci watch for sale for around $*** to the buyer who had canceled their order that very same day and wasn't able to collect my payment for my sale and also my first sale was an apple ipencil which was posted at around $**.i need my item I sold either returned to me or the payment placed into my account and also access my account that is lost or fond out if I am not putting the correct login information. Please help me asap with all my problems so I can continue my account and pick up where I left off before everything went wrong for me and need to be able to have my money transfered into my bank account and or withdrawn or sent by check someway somehow immediately to be solved . Thank you.

GetHuman-chinavan did not yet indicate what Mercari should do to make this right.

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Customer service issue
Reported by GetHuman-chinavan
May 29th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 5384 others
0 customers following this


GetHuman-chinavan started working on this issue
May 29th, 2020 6:22am