Hello, I’ve been trying to get in contact with a buyer who bought a Disney pin from me...

GetHuman4093338's customer service issue with Mercari from December 2019

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The issue in GetHuman4093338's own words
Hello, I’ve been trying to get in contact with a buyer who bought a Disney pin from me a few weeks back about if she got the pin but even after trying to message her multiple times she refuses to respond to me. My pin was shown as “awaiting delivery scan” so it doesn’t show delivered but I know it was and now the buyer won’t release my funds and I’m pretty sure has blocked me on mercari. I’d like to get this resolved soon because I’ve given her ample time to contact me back and the product hasn’t been returned so I know they have it.

GetHuman4093338 did not yet indicate what Mercari should do to make this right.

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Mercari

Customer service issue
Reported by GetHuman4093338
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 3412 others
0 customers following this

Timeline

GetHuman4093338 started working on this issue
Dec 14th, 2019 3:14am