I sold an item (vintage salt and pepper shakers shaped like an iron you use for clothes...
GetHuman-sarahprd's customer service issue with Mercari from May 2019
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I sold an item (vintage salt and pepper shakers shaped like an iron you use for clothes). I noticed a chip on one of the handles when I was beginning to pack it up. I didn’t mention this in the description, but it is visible in all the photos. I messaged the buyer asking if they would still be interested in them even though I didn’t mention the chips. Again, it is visible in nearly every single photo. Should I just send the items? I haven’t heard back from the buyer yet and it’s been almost ** hrs. I generally like to mail the items out within ** hrs.
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