I made an account for Mercari on the computer and when i went to sign in on my phone it...

GetHuman-dwmachad's customer service issue with Mercari from January 2019

3 views
 | 
4506 similar
 | 
0 following
Help with my Mercari issue
First: share to improve GetHuman-dwmachad's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dwmachad's next move: talk to Mercari when they open.
Mercari's call center is closed now. We will send GetHuman-dwmachad a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-dwmachad may need:
Name, Order number, Billing address, and Email address
The issue in GetHuman-dwmachad's own words
I made an account for Mercari on the computer and when i went to sign in on my phone it will not let me log in it says that the info is incorrect and it will not let me log in so I check it on the computer and it is still the same and working and so I would try to log in on my phone and it still fails so I tried to reset my password and it still wont work but it works on the computer and an old phone that I dont use anymore because the screen is shattered so I would like to be able to log in on my current phone because no matter how many accounts I make it doe not work on my phone.
GetHuman-dwmachad did not yet indicate what Mercari should do to make this right.
I have an issue with Mercari too
How GetHuman-dwmachad fixed the problem
We are waiting for GetHuman-dwmachad to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mercari's attention and get better help faster. Tap below to get started.
Having Mercari issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Mercari email you?
This email address isn't valid
Follow this issue
See how GetHuman-dwmachad fixes it.
This email address isn't valid

Mercari

Customer service issue
Reported by GetHuman-dwmachad
Jan 9th, 2019 - a mon ago
I have an issue with Mercari too
Not resolved
Seen by 3 customers so far
Similar issue to 4506 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dwmachad started working on this issue
Jan 9th 5:25am