Yesterday, I purchased a bundle of Rae Dunn items from jwoww. Listing read "Brand new b...

GetHuman631567's complaint issue with Mercari from April 2018

Help with my Mercari issue
Yesterday, I purchased a bundle of Rae Dunn items from jwoww. Listing read "Brand new bird houses plus bowls and ****e jars" It was $***.** and I used my $*.** coupon as a first time buyer. I messaged the seller today and they told me they didn't really have the items anymore. Well that's a fraudulent listing and I can't figure out as a new member how to report it and I'm very upset as I needed these items as a gift. Am I supposed to just cancel this order? This is ridiculous.
I trust that Mercari will make this right and come up with a resolution that is fair.
Help with my Mercari issue
How GetHuman631567 fixed the problem:
Found a way to message in another section
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Mercari

complaint issue
Reported by GetHuman631567
Apr 26th, 2018 - 3 mons ago
I have an issue with Mercari too
Fixed
GetHuman631567 shared how to fix
Seen by 5 customers so far
Similar issue to 648 others
0 customers following this
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Timeline
GetHuman631567 started working on this issue
Apr 26th 5:08pm
GetHuman631567 confirmed the issue is fixed. Hooray!
Apr 26th 6:17pm