Yesterday, I purchased a bundle of Rae Dunn items from jwoww. Listing read "Brand new b...

GetHuman631567's complaint issue with Mercari from April 2018

Help with my Mercari issue
The issue in GetHuman631567's own words
Yesterday, I purchased a bundle of Rae Dunn items from jwoww. Listing read "Brand new bird houses plus bowls and spice jars" It was $***.** and I used my $*.** coupon as a first time buyer. I messaged the seller today and they told me they didn't really have the items anymore. Well that's a fraudulent listing and I can't figure out as a new member how to report it and I'm very upset as I needed these items as a gift. Am I supposed to just cancel this order? This is ridiculous.
GetHuman631567 did not yet indicate what Mercari should do to make this right.
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Found a way to message in another section
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Mercari

complaint issue
Reported by GetHuman631567
Apr 26th, 2018 - 5 mons ago
I have an issue with Mercari too
Fixed
Seen by 5 customers so far
Similar issue to 1196 others
0 customers following this
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Timeline
GetHuman631567 started working on this issue
Apr 26th 5:08pm
GetHuman631567 confirmed the issue is fixed. Hooray!
Apr 26th 6:17pm