I was charged several months when I had canceled my service! So when I called match all...

GetHuman5199634's customer service issue with Match.com from August 2020

Help with my Match.com issue
The issue in GetHuman5199634's own words
I was charged several months when I had canceled my service! So when I called match all they could do is give me * month free so far I haven't been able to get onto the site please help

GetHuman5199634 did not yet indicate what Match.com should do to make this right.

How GetHuman5199634 fixed the problem
My match.com account has not been fixed I had it closed for months ago they continue to charge me! I called them again and told them about the situation they told me they couldn't refund all of my money, but they could give me one month of full use of match.com which I haven't gotten yet?
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Match.com

Customer service issue
Reported by GetHuman5199634
Aug 26th, 2020 - 8 months ago
Fixed
GetHuman5199634 shared how to fix
Seen by 11 customers so far
Similar issue to 4796 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address

Timeline

GetHuman5199634 started working on this issue
Aug 26th, 2020 4:19am
GetHuman5199634 confirmed the issue is fixed. Hooray!
Aug 28th, 2020 8:34am
GetHuman5199634 indicated the issue is not fixed yet.
Aug 28th, 2020 8:35am
GetHuman5199634 confirmed the issue is fixed. Hooray!
Aug 28th, 2020 8:38am

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