I can not log into my account. *The email address used for my new account is...

GetHuman5064345's Account Access issue with Match.com from July 2020

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Before contacting them, items GetHuman5064345 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5064345's own words
I can not log into my account. *The email address used for my new account is *****@***.com. I made this up only for match but was somehow logged out and can't remember password to log back in. *My real email is *****@***.com. I use to have an account with you but I couldn't log into that account so I started the new one under *****@***.com. I paid for * months on the account I need to be able to log in.*Can you combine the two accounts under *****@***.com? or can you help me log back into the *****@***.com?

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Match.com

Account Access issue
Reported by GetHuman5064345
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5071 others
0 customers following this

Timeline

GetHuman5064345 started working on this issue
Jul 14th 4:30pm