I subscribe to match.com today and payed by credit card and the billing charged me for...
GetHuman2536273's customer service issue with Match.com from March 2019
12 views | 24491 similar | 0 following
Help with my Match.com issue
Try having Match.com call you again?
Always use the GetHuman Phone to call Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2536273's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2536273 may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman2536273's own words
I'm trying to get the second payment charge from my credit card refunded back to my account. ... I subscribe to match.com today and payed by credit card and the billing charged me for the same subscription twice . I would like the second payment refunded . on confirmation number ********* payment ending in **** amount of ***.** ***.** sales tax. Bank shows I was charged twice . I don't wish to cancel my membership I just don't wish to be charged twice for the same subscription .thank you .
I don't like having to pay for the subscription twice .
Refunding the second payment .
Only been a customer for * day and would like to be treated with respect and not be charged twice for the same subscription .
Trying to get a hold of customer care for the problem to be resolved.
I have an issue with Match.com too
How GetHuman2536273 fixed the problem
We are waiting for GetHuman2536273 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.