I subscribe to match.com today and payed by credit card and the billing charged me for...

GetHuman2536273's customer service issue with Match.com from March 2019

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The issue in GetHuman2536273's own words
I'm trying to get the second payment charge from my credit card refunded back to my account. ... I subscribe to match.com today and payed by credit card and the billing charged me for the same subscription twice . I would like the second payment refunded . on confirmation number ********* payment ending in **** amount of ***.** ***.** sales tax. Bank shows I was charged twice . I don't wish to cancel my membership I just don't wish to be charged twice for the same subscription .thank you .
I don't like having to pay for the subscription twice .
Refunding the second payment .
Only been a customer for * day and would like to be treated with respect and not be charged twice for the same subscription .
Trying to get a hold of customer care for the problem to be resolved.
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Match.com

Customer service issue
Reported by GetHuman2536273
Mar 17th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 24491 others
0 customers following this

Timeline

GetHuman2536273 started working on this issue
Mar 17th, 2019 10:56pm