I signed up an account, a week later account was taken over and rewritten by someone el...
GetHuman-johndbut's customer service issue with Match.com from February 2019
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman-johndbut to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
First: share to improve GetHuman-johndbut's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-johndbut may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-johndbut's own words
I signed up an account, a week later account was taken over and rewritten by someone else. I called to get it shutdown. Customer support said they would reset it to the original settings. This never happened. I wrote it off as a lose and lesson learned but now your site has charged me again. I’m not paying for something I haven’t used and cannot use. If I don’t hear back within ** hours will be reporting fraud.
GetHuman-johndbut did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-johndbut fixed the problem
We are waiting for GetHuman-johndbut to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.