I signed up an account, a week later account was taken over and rewritten by someone el...

GetHuman-johndbut's customer service issue with Match.com from February 2019

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The issue in GetHuman-johndbut's own words
I signed up an account, a week later account was taken over and rewritten by someone else. I called to get it shutdown. Customer support said they would reset it to the original settings. This never happened. I wrote it off as a lose and lesson learned but now your site has charged me again. I’m not paying for something I haven’t used and cannot use. If I don’t hear back within ** hours will be reporting fraud.
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Match.com

Customer service issue
Reported by GetHuman-johndbut
Feb 18th, 2019 - 8 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-johndbut started working on this issue
Feb 18th 11:17am