I had initially tried a * day trial and if I liked it I was going to go forward and do...

GetHuman2221261's customer service issue with Match.com from February 2019

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The issue in GetHuman2221261's own words
I had initially tried a * day trial and if I liked it I was going to go forward and do a one month subscription. However, I ended up cancelling the trial and not going forward with the * month subscription. Last night I tried going into my account to deactivate my profile. I was having trouble logging in because the page just kept freezing in the previous page where I had initially cancelled the first time. *When I was finally able to log in it says that I was a premium member. I go to check the status of my account and they had charged me for the * month subscription! Without me even choosing or confirming anything.
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Match.com

Customer service issue
Reported by GetHuman2221261
Feb 16th, 2019 - 8 mons ago
I have an issue with Match.com too
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Seen by 7 customers so far
Similar issue to 22505 others
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Timeline
GetHuman2221261 started working on this issue
Feb 16th 1:53pm