I recently canceled after a * month subscription with Match. It was not what I expected...
GetHuman-ksny's customer service issue with Match.com from January 2019
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman-ksny to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ksny's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ksny may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-ksny's own words
I recently canceled after a * month subscription with Match. It was not what I expected. I initially put a range of ** miles, but found that there were very few people in my area and had to extend much further. Often, matches came in that were men that must have incorrectly entered information. I was surprised that some "matches" even came through as we had nothing in common and their preferences clearly did not match details in my profile. In addition, I put that I wanted to view profiles with pictures, yet somehow at least four came through with none. Honestly they seemed strange and they were always profiles of someone who was supposedly right in my town. Then there were times I got matches for someone in TX or another state far away, I'm in NY. While I extended my search, I certainly didn't go that far. Very disappointed with Match and what seemed to be rather unorganized for a company that has been around a while and speaks so highly of themself.
GetHuman-ksny did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-ksny fixed the problem
We are waiting for GetHuman-ksny to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.