I cancelled my subscription (or at least I thought I did) last month and I was still ch...

GetHuman-lrranall's customer service issue with Match.com from January 2019

1 view
 | 
19374 similar
 | 
0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman-lrranall to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-lrranall's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-lrranall may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-lrranall's own words
I cancelled my subscription (or at least I thought I did) last month and I was still charged for another three months. I would like to be refunded for the three months I was just charged for. I was under the impression when I went into my account I had changed the auto renew feature. I did not want to cancel my whole account at the time since I had payed for the initial three months, but apparently that is the only way to prevent the auto drafting system.
GetHuman-lrranall did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-lrranall fixed the problem
We are waiting for GetHuman-lrranall to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-lrranall fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman-lrranall
Jan 7th, 2019 - a mon ago
I have an issue with Match.com too
Not resolved
Seen by 1 customer so far
Similar issue to 19374 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lrranall started working on this issue
Jan 7th 2:25pm