I just want to be able to log onto match.com. I've only been able to log on once, last...

GetHuman-sfvalver's customer service issue with Match.com from November 2018

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The issue in GetHuman-sfvalver's own words
I just want to be able to log onto match.com. I've only been able to log on once, last week when a customer representative helped me. When I enter my e-mail address and password, i click on log in, and it takes me to some stupid grid with stupid pictures to match. after I match the stupid pictures, it asks me to verify. After this more stupid grids appear. It tells me that my e-mail or password are not correct. What I really want is a refund, but I was told by customer service that this was not allowable. They told me that the only thing they could offer is to not renew my subscription in May. I am not only disappointed, but I'm very angry.*I need this fixed.
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Customer service issue
Reported by GetHuman-sfvalver
Nov 29th, 2018 - 9 mons ago
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Seen by 6 customers so far
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GetHuman-sfvalver started working on this issue
Nov 29th, 2018 6:23am