I joined the other day and took the * month at £*.** **% off. The web site went to the...

GetHuman-bdshelag's customer service issue with Match.com from November 2018

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The issue in GetHuman-bdshelag's own words
I joined the other day and took the * month at £*.** **% off. The web site went to the next page asking for more money which I did not want to pay. It would not let me move on until I clicked on one of the options. As * months was normally £*.** I asumed thatbwas the one to click on. It then took over £*** from my card. How and why did that happen? As I am well within the cooling off period I want all my money refunded and my subscription cancelled please.*I think I ended up with * profiles one as Freedom and one as Marion I think. I also used * different email addresses I think.* balticdart *****@***.com and *****@***.com. I got in a bit of a mess with it all, sorry.*Shelagh
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Customer service issue
Reported by GetHuman-bdshelag
Nov 27th, 2018 - 9 mons ago
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GetHuman-bdshelag started working on this issue
Nov 27th, 2018 12:42pm