I was charged for the last year every * months unknowingly. I called to get a refund an...

GetHuman-dmskaggs's customer service issue with Match.com from November 2018

15650 similar
0 following
Help with my Match.com issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Match.com help.
First: share to improve GetHuman-dmskaggs's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dmskaggs may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-dmskaggs's own words
I was charged for the last year every * months unknowingly. I called to get a refund and gave them my personal information to be charged an additional $*. No refund dine. Called back today to ask what happened and why and wad told I have to go buy a $**. I tune card, when I said I would not do this, they said I was wasting there time and there was nothing they could do for me? Is this a scam? *I want the last charge of $**.** plus my $*. refunded to me and my account closed immediately.*I also would like a phone call to clear this matter up.*Lisa Kelly**** *** ****
GetHuman-dmskaggs did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-dmskaggs fixed the problem
We are waiting for GetHuman-dmskaggs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-dmskaggs fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-dmskaggs
Nov 17th, 2018 - 3 mons ago
I have an issue with Match.com too
Not resolved
Seen by 6 customers so far
Similar issue to 15650 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-dmskaggs started working on this issue
Nov 17th, 2018 4:04pm