Good morning my email is *****@***.com my username is cangel**. Match billed me for...

GetHuman1481084's customer service issue with Match.com from November 2018

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The issue in GetHuman1481084's own words
Good morning my email is *****@***.com my username is cangel**. Match billed me for * month that is what i requested I can screen shots confirmations. I have been fr * wk going on * cannot log in I go to password forgot & don't know where match is sending the password reset to ? It's not going to my email so that I can reset my password. *.. finally I called yesterday spent ** min. with a rep. from match dept couldn't help .... she said couldn't find an account for me I really believe someone has hacked into my account . My daughter got married last wk and haven't had time to do anything but I will be calling my credit card company today. My phone numbr is ***-***-****. Please call I would like to continue with match until Nov. ** that is the last day I have until I can renew again but I am going on * wks I cannot log in it will not take my password. When forgot password is initiated I do not receive the email.
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Match.com

Customer service issue
Reported by GetHuman1481084
Nov 3rd, 2018 - a mon ago
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GetHuman1481084 started working on this issue
Nov 3rd 4:58pm