I did not want to renew my account. There is no way to cancel online or to stop automat...

GetHuman1371166's customer service issue with Match.com from October 2018

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The issue in GetHuman1371166's own words
I did not want to renew my account. There is no way to cancel online or to stop automatic payments from happening. I also never received a notification (by email) that my card would be charged for an additional * months. The charge to my card occurred * days ago, and I have not used the service in a long time. I would like a refund to my credit card for the entire amount of $***.***Kathy Hughes***********
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Match.com

Customer service issue
Reported by GetHuman1371166
Oct 18th, 2018 - a mon ago
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Seen by 4 customers so far
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Timeline
GetHuman1371166 started working on this issue
Oct 18th 6:58pm
GetHuman1371166 confirmed the issue is fixed. Hooray!
Oct 18th 7:09pm