My acct was crossed w anothers..w same profiie name. I tried canceling. A refund cld no...

GetHuman-annfaas's customer service issue with Match.com from September 2018

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The issue in GetHuman-annfaas's own words
My acct was crossed w anothers..w same profiie name. I tried canceling. A refund cld not get issued they offered reconciliation by putting GC credit on Amazon but made fraudulent purchases to my credit card which is now reissued n an investigation is underway..BAD BUSINESS practices on Match .they r now refilling my cancelled account
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Match.com

Customer service issue
Reported by GetHuman-annfaas
Sep 28th, 2018 - 2 mons ago
I have an issue with Match.com too
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Seen by 2 customers so far
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Timeline
GetHuman-annfaas started working on this issue
Sep 28th 1:15pm