I spoke to your customer service yesterday regarding a refund that he said would be dep...
GetHuman-islandsu's customer service issue with Match.com from September 2018
Help with my Match.com issue
First: share to improve GetHuman-islandsu's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-islandsu to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-islandsu may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-islandsu's own words
I spoke to your customer service yesterday regarding a refund that he said would be deposited yesterday back in my account. It is still not back in my account. I cancelled my subscription before the expiration date ...you asked would I like a cheaper price and I answered no, you answered that you were sorry to see me go!. This refund had to be in my account by yesterday. This was your error and it has caused a stressful situation.
GetHuman-islandsu did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-islandsu fixed the problem
We are waiting for GetHuman-islandsu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.