Hi, when I signed up to match.com, I telephoned and spoke to someone and said that I di...

GetHuman-dmessage's customer service issue with Match.com from September 2018

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The issue in GetHuman-dmessage's own words
Hi, when I signed up to match.com, I telephoned and spoke to someone and said that I did not want my membership renewed after * months. The person I spoke to assured me that I wouldn't have another payment taken out after my initial * months, and I thought that would be the case. I have just received my bank statement, and another payment of £**.** has been taken out of my account on the **th September ****. I would be great if you could refund me and cancel my match membership.*Kind regards*Debbie Message**Email address is *****@***.com
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Customer service issue
Reported by GetHuman-dmessage
Sep 18th, 2018 - 6 mons ago
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Timeline
GetHuman-dmessage started working on this issue
Sep 18th, 2018 7:45pm