Dear Sir or Madam,*I purchased a * month sub by calling your uk no in late spring this...

GetHuman-jyotili's customer service issue with Match.com from August 2018

Help with my Match.com issue
The issue in GetHuman-jyotili's own words
Dear Sir or Madam,*I purchased a * month sub by calling your uk no in late spring this year.**The gentleman who talked with me confirmed to me at the end of the call that he woulld make sure that he would put all the necessary stops to ensure my account had non automatic renewal status. He told me towards the end of the call to hold so that he would deal with my request.*Despite that...*I have just noticed that you have in fact done the opposite and charged me £**.**.*I am requesting you to pls look into my case and refund my money as soon as possible.*Thanks *My mobile no is ***********, woukd appreciate a call to explain what went wrong and why.
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Match.com

Customer service issue
Reported by GetHuman-jyotili
Aug 25th, 2018 - 4 mons ago
I have an issue with Match.com too
Fixed
Seen by 5 customers so far
Similar issue to 9971 others
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Items needed
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Timeline
GetHuman-jyotili started working on this issue
Aug 25th 9:30am
GetHuman-jyotili indicated the issue is not fixed yet.
Aug 25th 10:58am
GetHuman-jyotili indicated the issue is not fixed yet.
Aug 26th 10:31am
GetHuman-jyotili indicated the issue is not fixed yet.
Aug 26th 10:32am