I need to delete my account. I just paid for a re subscription less than a week, maybe...

GetHuman1026492's customer service issue with Match.com from August 2018

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The issue in GetHuman1026492's own words
I need to delete my account. I just paid for a re subscription less than a week, maybe a week ago. Not sure honestly. I was really hoping that because I used this for such a short amount of time that you would give me a refund. I chose the option for the $** or ** something. Sorry my memory isn’t the best because of a head injury. I thought I should give it another shot but I’ve had just a bad experience all around and thought maybe this last time re paying and trying again would be different but it’s not for me personally. I love what you are doing for people and I know it’s worked for so many people. I just guess it’s not for me and being a single mother it was dumb of me to pay so much when I could be using the money for the subscription to pay for what my children need. I understand if it’s not an option but I hoped to ask in case you could find it in your heart to refund me. I don’t want to log in and just cancel or delete it before asking so it’s not more difficult for you guys to find my profile to match the refund with if you do choose to help me and do that amazing favor for me. Again you guys are amazing for the people it works for I just don’t think it’s for me after trying it multiple times. Thank you for at least being there to let me have a shot at it. And congratulations on all the people you have helped. Blessings and thank you.

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Match.com

Customer service issue
Reported by GetHuman1026492
Aug 23rd, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 9838 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address

Timeline

GetHuman1026492 started working on this issue
Aug 23rd, 2018 8:40am
GetHuman1026492 indicated the issue is not fixed yet.
Aug 24th, 2018 5:05pm