As of two days ago, I am not able to login to my account. I have the updated...

GetHuman1021692's customer service issue with from August 2018

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The issue in GetHuman1021692's own words
As of two days ago, I am not able to login to my account. I have the updated version and it is not working on any of my devices. My login name or name is Beach Within Reach. I need help resetting my account so I can get into it. If not, please cancel my subscription because I called customer service today and they said it would be fixed by the end of the day and it still has not been fixed, nor have I been contacted by anybody via email to update me regarding the status.
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Customer service issue
Reported by GetHuman1021692
Aug 22nd, 2018 - 5 mons ago
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Seen by 2 customers so far
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GetHuman1021692 started working on this issue
Aug 22nd, 2018 3:13am