I was not aware that the first month was not a free trial. I thought that you had tomoi...

GetHuman-jpapasta's customer service issue with Match.com from August 2018

Help with my Match.com issue
The issue in GetHuman-jpapasta's own words
I was not aware that the first month was not a free trial. I thought that you had tomoick an option for after the feee trial so I went with the cheapest one. And that was the * months. So i thought that I would be able to try it free for a month and then i would be able to see how i liked it. Right now I am paying for school and I am NOT able to pay this *** dollar fee I have been charged. I need to cancel my subscription and i would like to request my money back please.
GetHuman-jpapasta did not yet indicate what Match.com should do to make this right.
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I sent An email right away and saved my reference number
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Match.com

Customer service issue
Reported by GetHuman-jpapasta
Aug 10th, 2018 - 7 mons ago
I have an issue with Match.com too
Fixed
GetHuman-jpapasta shared how to fix
Seen by 10 customers so far
Similar issue to 8820 others
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Timeline
GetHuman-jpapasta started working on this issue
Aug 10th, 2018 2:10am
GetHuman-jpapasta confirmed the issue is fixed. Hooray!
Aug 13th, 2018 4:28pm
GetHuman-jpapasta confirmed the issue is fixed. Hooray!
Aug 13th, 2018 5:48pm
GetHuman-jpapasta confirmed the issue is fixed. Hooray!
Aug 13th, 2018 10:20pm
GetHuman-jpapasta confirmed the issue is fixed. Hooray!
Aug 14th, 2018 2:36am