Match.com Customer FAQ

We're sorry to hear that you're not satisfied with your Match.com experience. To unsubscribe, log into your Match.com account and click on your profile picture at the top right corner of the screen. Then, select 'Settings' from the drop-down menu. Go to 'Manage Subscription' and follow the instructions to cancel your subscription. Please remember that this will stop any automatic renewals. You'll continue to have access to your subscription benefits until the end of your paid subscription period. If you change your mind about leaving, reactivate with ease. Your profile will be saved for a year!

If you're unable to register at Match.com using your current email address, it could be due to a few reasons. It's possible that your email is already associated with an active or deactivated account. For security reasons, Match.com doesn't allow the same email to be used for multiple accounts. Alternatively, there might be a typo in the email address you've entered. Check to make sure that your email address is spelled correctly and entered correctly. Lastly, Match.com may not support certain types of email domains so try using a more commonly used email provider such as Gmail or Yahoo.

You can contact a human representative at Match.com by using the contact link provided right here on this page you are viewing. By following the link, you can gain access to the most recent and official contact details of the customer service team at Match.com. They are available to help you with any inquiries, issues, or concerns you may have regarding your experience with the service.

We understand how frustrating this can be. To solve this, you should update your phone number on Match.com by going to your "Account" settings or "Profile" settings. If you can't log in due to the number verification, you might need to contact Match.com customer service directly for help. They can verify your identity and assist you in resetting your account details. Keep your new phone number and any other relevant information at hand to help speed up the process. Our aim is to help you get back into your account as soon as possible.

If your access to Match.com has been blocked, it may be due to a violation of Match's terms and conditions. Violations can include inappropriate behavior, the creation of a fake profile, misuse of the platform, or a safety or security issue. To resolve this, checks should be done to confirm whether you've received any email notifications about your account's suspension. These should provide reasons for the block and steps for resolution. If not, we'd advise directly reaching out to Match.com's customer service for clarification. Always ensure to abide by Match.com's community guidelines to prevent such issues from recurring.