My experience with Match was not satisfying. The people I was matched with did not mat...

GetHuman905975's customer service issue with Match.com from July 2018

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The issue in GetHuman905975's own words
My experience with Match was not satisfying. The people I was matched with did not match the information I had entered. I had a difficult time understanding and navigating the website and had made contact with only one person during my * month renewal. I have cancelled my account. However, since I paid upfront for a full-year's subscription I am writing to request at least a partial refund for my payment, since I've only used Match for a minimal amount of time. Please contact me at your earliest convenience. Lisa Brush (leesa****) ***-***-**** or at *****@***.com. Thank you in advance for your prompt response.
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Match.com

Customer service issue
Reported by GetHuman905975
Jul 22nd, 2018 - a yr ago
I have an issue with Match.com too
Fixed
Seen by 9 customers so far
Similar issue to 7229 others
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Items needed
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Timeline
GetHuman905975 started working on this issue
Jul 22nd, 2018 6:18pm
GetHuman905975 indicated the issue is not fixed yet.
Jul 24th, 2018 12:37am
GetHuman905975 indicated the issue is not fixed yet.
Jul 24th, 2018 8:02pm
GetHuman905975 indicated the issue is not fixed yet.
Jul 24th, 2018 8:35pm