Hello Customer Service,*I cancelled my subscription this past May long before my renewa...

GetHuman844491's customer service issue with Match.com from July 2018

Help with my Match.com issue
The issue in GetHuman844491's own words
Hello Customer Service,*I cancelled my subscription this past May long before my renewal date. Renewal date is June **, ****. I will be traveling for the next * months and not able to effectively use the service. *Can you please reverse the charges to my account as I noticed I have been invoiced. *User name* N*sLifewDogs*Thank you for your time and assistance it is greatly appreciated. *Be well, Nathan Lee**Nathan Lee****-***-****
GetHuman844491 did not yet indicate what Match.com should do to make this right.
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How GetHuman844491 fixed the problem
I the number provided and spoke with a representative concern my situation. Apparently, I cancelled the Add On portions of the subscription and not the entire membership.
Please help with my Match.com issue
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Match.com

Customer service issue
Reported by GetHuman844491
Jul 3rd, 2018 - a yr ago
I have an issue with Match.com too
Fixed
GetHuman844491 shared how to fix
Seen by 8 customers so far
Similar issue to 5816 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman844491 started working on this issue
Jul 3rd, 2018 1:06am
GetHuman844491 indicated the issue is not fixed yet.
Jul 3rd, 2018 4:43am
GetHuman844491 indicated the issue is not fixed yet.
Jul 3rd, 2018 4:46am
GetHuman844491 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 7:36am
GetHuman844491 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 7:39am
GetHuman844491 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 7:56am