I have been trying to cancel my subscription for months and even as recently as this we...

GetHuman837088's customer service issue with Match.com from June 2018

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The issue in GetHuman837088's own words
I have been trying to cancel my subscription for months and even as recently as this week I have been charged $** again for a service I don’t use. I only log on to try and cancel subscriptions. Apparently I have two accounts which I didn’t realize and only one was cancelled which is why I’m still being charged every month. I would like all of my accounts closed and cancelled and my money refunded. The username for the account that is still active is jessie*** and again I need all accounts closed, cancelled and refunded.
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Match.com

Customer service issue
Reported by GetHuman837088
Jun 30th, 2018 - a yr ago
I have an issue with Match.com too
Fixed
Seen by 3 customers so far
Similar issue to 5635 others
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Items needed
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Timeline
GetHuman837088 started working on this issue
Jun 30th, 2018 5:50pm
GetHuman837088 indicated the issue is not fixed yet.
Jun 30th, 2018 6:56pm
GetHuman837088 indicated the issue is not fixed yet.
Jun 30th, 2018 6:56pm