I just realized that I was charged for another month of Match.com. I distinctly rememb...

GetHuman835018's customer service issue with Match.com from June 2018

5580 similar
0 following
Help with my Match.com issue
Next: our robot will wait on hold for GetHuman835018 to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman835018's own words
I just realized that I was charged for another month of Match.com. I distinctly remember cancelling my membership about a week (maybe a week and a half) into my subscription and it told me that I would still remain active on the site until my month was complete. Because I had an awful experience with Match, I made myself invisible and deleted the app on my phone. Why was I charged an additional month when I logged on to your website and cancelled the subscription?
GetHuman835018 did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman835018 fixed the problem
We are waiting for GetHuman835018 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Match.com customer problems.
How do I recover my Match.com account?Can I get a refund from Match.comHow do I cancel my Match.com subscription?How do I block or unblock someone on Match.com?
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman835018 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman835018
Jun 29th, 2018 - a yr ago
I have an issue with Match.com too
Seen by 2 customers so far
Similar issue to 5580 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
GetHuman835018 started working on this issue
Jun 29th, 2018 10:16pm
GetHuman835018 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:42pm