I haven't used match in about * months and was under the impression that I had canceled...

GetHuman-beetlenh's customer service issue with Match.com from June 2018

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I haven't used match in about * months and was under the impression that I had canceled it. I have been a customer for many years and finally found someone. I would like a refund of the * month plan taken out yesterday.
I trust that Match.com will make this right and come up with a resolution that is fair.
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Match.com

Customer service issue
Reported by GetHuman-beetlenh
Jun 25th, 2018 - 2 mons ago
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Timeline
GetHuman-beetlenh started working on this issue
Jun 25th 12:50pm
GetHuman-beetlenh indicated the issue is not fixed yet.
Jun 25th 2:54pm
GetHuman-beetlenh confirmed the issue is fixed. Hooray!
Jun 28th 2:07pm