I signed up yesterday. Was only given a * month or * month option. I chose the six bein...

GetHuman-tigofre's customer service issue with Match.com from June 2018

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The issue in GetHuman-tigofre's own words
I signed up yesterday. Was only given a * month or * month option. I chose the six being that it states it was ** something dollars a month. I look at my back acct and saw i was charged for the full * months then i find out i can sign up for only a month. That seems like bad advertisement to me and its quite upsetting. Me being new to this it already is leaving a bad taste in my mouth. If i can drop my subscription down to a month That would be better. But to advertise ** a month and then take out the * month lump sum* that's quite aggrivating
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Customer service issue
Reported by GetHuman-tigofre
Jun 24th, 2018 - 4 mons ago
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GetHuman-tigofre started working on this issue
Jun 24th 11:50pm