I haven't been able to get my photo added to my narrative. First time, photo rejected...

GetHuman-katydidd's customer service issue with Match.com from June 2018

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The issue and preferred resolution, in GetHuman-katydidd's own words:
I haven't been able to get my photo added to my narrative. First time, photo rejected. Second time as if I've stepped into the twilight zone of being ignored. I want to know when my photo will be posted.*I would also like to delete all the pictures of potential matches that I don't like* it makes no sense to go through them all time after time after time.
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Customer service issue
Reported by GetHuman-katydidd
Jun 24th, 2018 - 2 mons ago
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GetHuman-katydidd started working on this issue
Jun 24th 7:38pm