Password isn’t working, password reset will not work either. User *****@***.com

GetHuman-kwits's customer service issue with Match.com from June 2018

Help with my Match.com issue
The issue in GetHuman-kwits's own words
The problem: Password isn’t working, password reset will not work either. User *****@***.com
GetHuman-kwits did not yet indicate what Match.com should do to make this right.
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Match.com

Customer service issue
Reported by GetHuman-kwits
Jun 24th, 2018 - 6 mons ago
I have an issue with Match.com too
Fixed
Seen by 7 customers so far
Similar issue to 5149 others
0 customers following this
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
Timeline
GetHuman-kwits started working on this issue
Jun 24th 3:14pm
GetHuman-kwits indicated the issue is not fixed yet.
Jun 24th 4:42pm