I was contacted by a subscriber and he asked me to log on with my gmail address because...
GetHuman-debraph's customer service issue with Match.com from June 2018
Help with my Match.com issue
First: share to improve GetHuman-debraph's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-debraph's next move: talk to Match.com when they open (we'll send a reminder).
Match.com's call center is closed now. We will text or email GetHuman-debraph when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-debraph can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-debraph may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-debraph's own words
I was contacted by a subscriber and he asked me to log on with my gmail address because I couldn't locate his profile. Now I'm blocked and can't log on with either email addresses.
GetHuman-debraph did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-debraph fixed the problem
We are waiting for GetHuman-debraph to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.