Can't log in. Used the "forgot my pass word". Gave my valid email and was told an email...

GetHuman761659's customer service issue with from June 2018

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The issue in GetHuman761659's own words
Can't log in. Used the "forgot my pass word". Gave my valid email and was told an email has been sent to reset my password. Nothing. Done it * times now, same results. I paid for a year's subsctiption and you accepted my payment.
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Customer service issue
Reported by GetHuman761659
Jun 7th, 2018 - 4 mons ago
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GetHuman761659 started working on this issue
Jun 7th 11:42pm