I am trying to log on to the match.com site and I cannot remember my p***word so when I...

GetHuman736255's customer service issue with Match.com from May 2018

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The issue and preferred resolution, in GetHuman736255's own words:
I am trying to log on to the match.com site and I cannot remember my p***word so when I enter my email for you to let me reset my p***word it does not send anything to my email address. I have done this numerous times and tried to have you re-send me or reset my p***word and nothing is coming up on my Gmail account. My email address is K*****@***.com. *I’m wondering if you do not have my email address registered. I have paid for three months of this service and over the last week can still not get in to my account. I am very frustrated and would really appreciate a phone call instead of an email with instructions. Thank you
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Match.com

Customer service issue
Reported by GetHuman736255
May 31st, 2018 - 3 mons ago
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Seen by 9 customers so far
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Timeline
GetHuman736255 started working on this issue
May 31st 8:23pm