I blacklisted Pj's profile by mistake, I would like his messages & profile back please...

GetHuman720886's customer service issue with Match.com from May 2018

Help with my Match.com issue
The issue in GetHuman720886's own words
I am trying to recover Pj's profile and all the messages between us ... I blacklisted Pj's profile by mistake, I would like his messages & profile back please! This happened because I was on the bus, messaging him and some how I knocked the screen & it said profile deleted. This is a mixtake by me!
I don't have an issue with Pj. I e*was messaging him, while on the bus. The bus jerkedy,, and somehow I knocked my phone and I blacklisted Pj's profile by mistake.
To undo me blacklisting Pj's profile & "messages and letting me be able to contact him again!
I have been a customer for just under a month. Thought if I was deleting something, it would have confirmed that I wanted to definitely go ahead with this procedure
Phoning the helpline, but the line is busy and cuts me off. Tried over ** times with different numbers
I have an issue with Match.com too
How GetHuman720886 fixed the problem
Match.com office was closed at the weekend, so I came across get human.com,explained I had blacklisted a profile by mistake and asked for his profile back
Please help with my Match.com issue
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Match.com

Match. Com
Customer service issue
Reported by GetHuman720886
May 26th, 2018 - 6 mons ago
I have an issue with Match.com too
Fixed
GetHuman720886 shared how to fix
Seen by 14 customers so far
Similar issue to 537 others
0 customers following this
Items needed
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Timeline
GetHuman720886 started working on this issue
May 26th 4:10pm
GetHuman720886 indicated the issue is not fixed yet.
May 27th 12:07am
GetHuman720886 indicated the issue is not fixed yet.
May 27th 12:17am
GetHuman720886 indicated the issue is not fixed yet.
May 27th 12:22am
GetHuman720886 indicated the issue is not fixed yet.
May 27th 12:32am
GetHuman720886 indicated the issue is not fixed yet.
May 27th 7:11am
GetHuman720886 indicated the issue is not fixed yet.
May 27th 7:12am
GetHuman720886 indicated the issue is not fixed yet.
May 27th 8:21am
GetHuman720886 confirmed the issue is fixed. Hooray!
May 27th 5:21pm
GetHuman720886 confirmed the issue is fixed. Hooray!
May 27th 5:22pm