Hello,**My name is Matthew Tarr and I just cancelled my subscription with match.com. I...

GetHuman-tarrtarr's customer service issue with Match.com from May 2018

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The issue in GetHuman-tarrtarr's own words
Hello,**My name is Matthew Tarr and I just cancelled my subscription with match.com. I would like a refund as I was not pleased with my service on match. On May **th I called to cancel my subscription before my free trial was up. I just looked at my billing statement to see that **.** was taken out for a month subscription. This shouldn't have been the case as I was told it was taken care of over the phone. I waited to receive a confirmation via email in which I never did. I hope you guys can take care of this as I do not want to pay this much for a service I did not utilize. I relied on you guys to cancel my subscription and it did not happen.**Thank you for your time,*Matthew Tarr
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Customer service issue
Reported by GetHuman-tarrtarr
May 23rd, 2018 - 8 mons ago
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GetHuman-tarrtarr started working on this issue
May 23rd, 2018 7:06pm