Hello,**My name is Matthew Tarr and I just cancelled my subscription with match.com. I...

GetHuman-tarrtarr's customer service issue with Match.com from May 2018

4 views
 | 
592 similar
 | 
0 following
Help with my Match.com issue
First: share to improve GetHuman-tarrtarr's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-tarrtarr to get a Match.com rep on the line!
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-tarrtarr may need:
Name on the account, Your birthday, Email address on the account, and Your billing address
The issue in GetHuman-tarrtarr's own words
Hello,**My name is Matthew Tarr and I just cancelled my subscription with match.com. I would like a refund as I was not pleased with my service on match. On May **th I called to cancel my subscription before my free trial was up. I just looked at my billing statement to see that **.** was taken out for a month subscription. This shouldn't have been the case as I was told it was taken care of over the phone. I waited to receive a confirmation via email in which I never did. I hope you guys can take care of this as I do not want to pay this much for a service I did not utilize. I relied on you guys to cancel my subscription and it did not happen.**Thank you for your time,*Matthew Tarr
GetHuman-tarrtarr did not yet indicate what Match.com should do to make this right.
I have an issue with Match.com too
How GetHuman-tarrtarr fixed the problem
We are waiting for GetHuman-tarrtarr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-tarrtarr fixes it.
This email address isn't valid

Match.com

Customer service issue
Reported by GetHuman-tarrtarr
May 23rd, 2018 - 6 mons ago
I have an issue with Match.com too
Not resolved
Seen by 4 customers so far
Similar issue to 592 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tarrtarr started working on this issue
May 23rd 7:06pm