I didn’t want to renew, and thought I had turned off the auto renewal, but was charged...

GetHuman667381's customer service issue with Match.com from May 2018

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The issue in GetHuman667381's own words
I didn’t want to renew, and thought I had turned off the auto renewal, but was charged twice for renewal. Once on *** for $**.** and on **** for $**.**. Want a refund and cancellation for both.
GetHuman667381 did not yet indicate what Match.com should do to make this right.
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Customer service issue
Reported by GetHuman667381
May 8th, 2018 - a yr ago
I have an issue with Match.com too
Not resolved
Seen by 10 customers so far
Similar issue to 44 others
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GetHuman667381 started working on this issue
May 8th, 2018 8:03pm