My name is Lise Koegler and I tried you free trial service for * days on ******* and my...

GetHuman-prizes's customer service issue with from May 2018

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The issue in GetHuman-prizes's own words
My name is Lise Koegler and I tried you free trial service for * days on ******* and my credit card was charged $**.**. On ****** I cancelled my trial service and have a cancellation *LISE**************. It has been ** days and my credit card has not been refunded the $**.** fee. Please refund my credit card with $ **.** interest (**.**% APR) because you didn't refund my card in a timely fashion. I expect to receive $***.** back to my AMEX card before more interest is accrued. Please call me so that I may anser any questions you might have (***)***-****.**Lise
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Customer service issue
Reported by GetHuman-prizes
May 1st, 2018 - a yr ago
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Seen by 2 customers so far
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GetHuman-prizes started working on this issue
May 1st, 2018 3:02am
GetHuman-prizes confirmed the issue is fixed. Hooray!
May 2nd, 2018 4:35am