I'm not understanding how to get the free trial. How do I do it? Can use the profile i...

GetHuman636771's customer service issue with Match.com from April 2018

Help with my Match.com issue
The issue in GetHuman636771's own words
I'm not understanding how to get the free trial. How do I do it? Can use the profile i already***Have? I never got an actual response from you about the charges made thinking it was a free trial.
GetHuman636771 did not yet indicate what Match.com should do to make this right.
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Match.com

Customer service issue
Reported by GetHuman636771
Apr 28th, 2018 - 7 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 15561 others
0 customers following this
Items needed
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Email address on the account
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Timeline
GetHuman636771 started working on this issue
Apr 28th 4:47am
GetHuman636771 indicated the issue is not fixed yet.
Apr 29th 5:55am