I tried cancelling my subscription i turned off automatic renewal and tried to cancel o...

GetHuman636552's Request a refund issue with Match.com from April 2018

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The issue in GetHuman636552's own words
I tried cancelling my subscription i turned off automatic renewal and tried to cancel online it says dont recognize my password. I've changed my password and it still says same thing. I didn't subscribe to this site to begin with . I found out a family member did with my card info. I don't know if i can get all my money refunded or not due to the first month gone even though I didn't do it. But I definitely want what was just taken from my acct this week. Please expedite this matter. Thank you * Sheena Renfroe
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Match.com

Request a refund issue
Reported by GetHuman636552
Apr 28th, 2018 - a yr ago
I have an issue with Match.com too
Fixed
Seen by 6 customers so far
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Timeline
GetHuman636552 started working on this issue
Apr 28th, 2018 2:06am
GetHuman636552 confirmed the issue is fixed. Hooray!
May 2nd, 2018 2:07am
GetHuman636552 indicated the issue is not fixed yet.
May 2nd, 2018 2:08am