I ordered a *-month subscription for **.**. I accept the billing for that. On the same...

GetHuman-jzgadz's customer service issue with Match.com from April 2018

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The issue in GetHuman-jzgadz's own words
I ordered a *-month subscription for **.**. I accept the billing for that. On the same day, I press the app button to explore that option and did not see any information about what this service entails or any charges involved. Today I see a charge for $**.** on my credit card and I did not authorize this charge. I call * numbers for Match.com and was unable to talk to a supervisor about this. I feel that this charge is fraud and want it credited to my charge account.
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Match.com

Customer service issue
Reported by GetHuman-jzgadz
Apr 27th, 2018 - a yr ago
I have an issue with Match.com too
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Seen by 9 customers so far
Similar issue to 34606 others
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Timeline
GetHuman-jzgadz started working on this issue
Apr 27th, 2018 9:07pm
GetHuman-jzgadz indicated the issue is not fixed yet.
Apr 27th, 2018 11:46pm
GetHuman-jzgadz indicated the issue is not fixed yet.
Apr 27th, 2018 11:50pm
GetHuman-jzgadz indicated the issue is not fixed yet.
Apr 28th, 2018 5:30pm
GetHuman-jzgadz indicated the issue is not fixed yet.
May 1st, 2018 1:34am
GetHuman-jzgadz indicated the issue is not fixed yet.
May 1st, 2018 2:28am